Overall I really liked it. I'm glad you managed to pull it off, and I look forward to watching a series (and maybe offering to take part: my housemates are all knightmare fans so we might make a good team.)
My main objection: the backgrounds were too dark. I was watching on my laptop, and granted it was a very sunny day at the time, but I had the brightness right up and still had to move from my desk to somewhere more away from the window. I could see the characters fine though, it was just the rooms themselves.
Regarding Ward, I think it might just be that he's so different form Treguard. Probably over a series I'd get used to him, and the actor would get used to the role. Perhaps you could give him some kind of pool (like Lord Fear's) to look into to see what was going on?
Regarding third person view, you said the advisors wouldn't get that view: is that because it's not technically possible, or is that a conscious decision? Letting the advisors see a third person overview might be quite nice.
Good things: I agree about the music being awesome, and the tech working really well. The premise was great too, and the acting was mostly very good (as I say, I'm sure the actors will get into the roles more and more as the series goes on: real Knightmare took a while to get going in that way too.) Above all, it's great that there's a new Knightmare-style game happening, and I can't wait to see more of it!
By the way, where are you guys based? Or is this a distributed internet effort? One of my housemates recognised one of your actors from Warwick LARPS.
Amorya